Refund and Returns Policy

At Zingfix, we are committed to ensuring your satisfaction with our products. If, for any reason, you are not completely satisfied with your purchase, we are here to help. Please read our Refund and Return Policy below.

1. Returns

We accept returns for eligible products under the following conditions:

The item must be unused, in its original packaging, and in the same condition that you received it.

You must return the item within 7 days of the delivery date.

Proof of purchase (order confirmation or receipt) is required.

Non-returnable items:
Certain products, such as opened or used cleaning supplies, are not eligible for return due to hygiene reasons.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and the amount will automatically be credited to your original method of payment within 7-10 business days.

Please note:

Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund (unless the return is due to an error on our part, such as a wrong or defective item).

3. Exchanges

We only replace items if they are defective or damaged upon arrival. If you need to exchange an item for the same product, please contact us at zingfixpk@gmail.com with details and proof of the defect or damage.

4. Shipping Returns

To return your product, you should mail it to:

Zingfix Return Department
Email: zingfixpk@gmail.com

You will be responsible for paying for your own shipping costs for returning your item unless it was received in a defective condition or an incorrect product was delivered.

5. Late or Missing Refunds

If you haven’t received a refund after the stated processing period, first check your bank account or credit card provider. If your refund is still not reflected, please contact us at zingfixpk@gmail.com, and we will assist you further.

6. Contact Information

If you have any questions regarding your return or refund, feel free to contact our customer support team at:

Email: zingfixpk@gmail.com
Website: zingfixpk.com